A Business Product Analyst (BPA) supports the product team in achieving the maximum value potential of the product by ensuring the product is built according to the right requirements, driving user adoption and realizing business process change. The BPA is responsible for analysing product impact in order to make this measurable.
A BPA effects business process change by envisioning what the to-be business process should be after the product is implemented, and iterating on this process design by collaborating closely with (key) users. In this process, user requirements are uncovered and the BPA learns of their relative importance for users to effectively adopt the tool. The BPA uses this information to support the PO in determining the relative importance of features from a user perspective.
When a tool has already been implemented, the BPA uncovers points of user dissatisfaction and mitigates these. This can either be done by translating the underlying user requirements to new product features to be developed, or by working with the users to solve their issues in other ways. The BPA also supports users in configuring the product to their needs where possible. Depending on the service level agreements (SLA) the Business Product Analyst can be asked to participate in consignation duties, fi. in case 24/7 support is agreed.
Because a BPA collaborates so closely with users, they are aware of their needs and pain points, putting them in an excellent position to inspire the organisation with opportunities for new products.
Business Platforms take ownership of digitally supporting a related set of business processes by providing a set of matching digital products. The Director of Product and Director of Technology take accountability for the business impact generated by the business platform. The business platform is organized in product teams which take care of the digital products that are in scope for the business platform.
The Business Product Analyst hierarchically reports to the Business Product Analysis Leader, who facilitates and stimulates the personal development and craftsmanship of the Business Product Analyst.
- support the PO on strategic topics
- replace/support the PO in meetings with stakeholders
- take the lead on complex topics
- coach, support and motivate other BPA's in the team
Om de betrouwbaarheid en integriteit van kandidaten te toetsen is screening onderdeel van de sollicitatieprocedure. Voor vragen over de screeningprocedure kunt u contact opnemen met de vermelde contactpersoon bij de betreffende vacature of interim opdracht.