You will be conducting business stakeholder interviews and manage business requirements. The position also requires data-related skills. For example, you could be working on delivering API specifications, data mappings or SQL queries.
Purpose of the Job:
A Business Product Analyst (BPA) supports the product team in achieving the maximum value potential by ensuring the product is built according to validated requirements, driving user adoption, and realizing change. The BPA can quickly understand the boundaries of a business domain and has meaningful discussions with subject matter experts.
Key Responsibilities
· Business Process Change: Understand and document current business processes, identify inefficiencies, design new to-be processes, and support business changes.
· Requirements Gathering: Uncover user requirements, translate them into features, and support the Product Owner (PO) in prioritizing features.
· Stakeholder management: communication with stakeholders to ensure alignment and effective collaboration.
· Data Management: proactively investigate data related issues such as integrations to support application operations
· Testing: Perform integration testing and user acceptance testing
· (Standby) Support: Maintain continuity of deployed products, support incident management, and assist with technical configurations, including standby duties
Organisational Context
Business Platforms support related business processes by providing a set of matching digital products. The BPA hierarchically reports to the Business Product Analysis Leader, who facilitates personal development and craftsmanship.
Team
You’ll be joining the team that supports KLM Cityhopper (KLC) Crew and Fleet Planning business processes and tools. In the coming years, KLC vendor managed applications will be updated with new Crew and Fleet Planning capabilities. The KLM scrum team provides functional support to maintain and improve the as-is product. The team also supports the transition towards the future application landscape. You will be conducting business stakeholder interviews and manage business requirements. The position also requires data-related skills. For example, you could be working on delivering API specifications, data mappings or SQL queries.
Team-Specific Requirements
- Analytical Skills: Ability to quickly distinguish main issues from side issues.
- Documentation skills: Perform a documented, reliable analysis and structure requirements accordingly
- Perseverance & Result-Oriented: Willingness to go the extra mile and achieve results.
- Communication Skills: Good social and communication skills to connect with all stakeholders. Has a proactive mind-set to reach out and create business relationships where needed.
Quantitative Information
- Expertise: Holistic view of business processes, practical knowledge of information management, configuration management, and change management.
- Environment: Tasks are performed in dynamic and sometimes unstable environments.
- Complexity: Involves complex and interrelated products/processes, with tasks requiring new techniques/methodologies.
Job Requirements
- Education: Bachelor level obtained by education or experience.
- Experience: 3-5 years of experience as business analyst or technical business analyst
- Pre: experience with SQL, BPMN and API's (SOAP, REST)
Om de betrouwbaarheid en integriteit van kandidaten te toetsen is screening onderdeel van de sollicitatieprocedure. Voor vragen over de screeningprocedure kunt u contact opnemen met de vermelde contactpersoon bij de betreffende vacature of interim opdracht.
